FAQ
After signing up, you may be able to use selected features of Tribot Trade in Free mode, including practicing with DEMO funds where available. To access specific bots in LIVE mode or use extended bot functionality, you will need to purchase access to the relevant bot for the available period, such as 30 days or 1 year, or pay per action where this option is available.
For payments, we support Visa and Mastercard. All submitted information is encrypted, so you can be confident that your payment details are handled safely and securely.
Once your paid access period for a specific bot has ended and you have not renewed it, you will no longer be able to use that bot’s paid functionality. Any active use of that bot may be stopped, and you may need to purchase a new access period or use a pay-per-action option, where available, to continue using it.
No, Tribot Trade does not take fees from your trades. You only pay for access to specific bots or for specific bot actions, depending on the option available for the bot you choose.
All Tribot Trade connections are encrypted using HTTPS and state-of-the-art RSA 2048-bit encryption. More importantly, Tribot Trade does not have access to your funds, and your crypto assets remain directly on your connected exchanges. Please see our security page for more information.
Please contact us to find out whether a refund is available for your purchase. You can also check our Terms and Conditions and send us a request at support@tribottrade.com.
We’ll keep your data safe on our servers for one year in case you decide to come back. If your account remains inactive or without paid bot access for one year, your data may be removed permanently.
You can purchase access to different bots at any time, subject to availability. Each bot may have its own available access options, such as 30-day access, 1-year access, or pay-per-action use. If you have already purchased access to a specific bot, that access will apply only to that bot and for the period or usage type purchased. Switching to another bot may require a separate purchase.
If you have additional questions, please contact us by email at support@tribottrade.com
After signing up, you may be able to use selected features of Tribot Trade in Free mode, including practicing with DEMO funds where available. To access specific bots in LIVE mode or use extended bot functionality, you will need to purchase access to the relevant bot for the available period, such as 30 days or 1 year, or pay per action where this option is available.
For payments, we support Visa and Mastercard. All submitted information is encrypted, so you can be confident that your payment details are handled safely and securely.
Once your paid access period for a specific bot has ended and you have not renewed it, you will no longer be able to use that bot’s paid functionality. Any active use of that bot may be stopped, and you may need to purchase a new access period or use a pay-per-action option, where available, to continue using it.
No, Tribot Trade does not take fees from your trades. You only pay for access to specific bots or for specific bot actions, depending on the option available for the bot you choose.
All Tribot Trade connections are encrypted using HTTPS and state-of-the-art RSA 2048-bit encryption. More importantly, Tribot Trade does not have access to your funds, and your crypto assets remain directly on your connected exchanges. Please see our security page for more information.
Please contact us to find out whether a refund is available for your purchase. You can also check our Terms and Conditions and send us a request at support@tribottrade.com.
We’ll keep your data safe on our servers for one year in case you decide to come back. If your account remains inactive or without paid bot access for one year, your data may be removed permanently.
You can purchase access to different bots at any time, subject to availability. Each bot may have its own available access options, such as 30-day access, 1-year access, or pay-per-action use. If you have already purchased access to a specific bot, that access will apply only to that bot and for the period or usage type purchased. Switching to another bot may require a separate purchase.
If you have additional questions, please contact us by email at support@tribottrade.com